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Privacy Policy

Last updated: 15 May 2026

Equalizer Ltd trading as EQ Productions (“EQ Productions”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy.

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This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, www.eqproductions.co.uk, contact us, or use our services.

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This Privacy Policy is designed to comply with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).

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1. Who We Are

EQ Productions is a trading name of Equalizer Ltd, a company registered in England and Wales.

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For the purposes of data protection law, Equalizer Ltd is the Data Controller.

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2. What Personal Data We Collect

We may collect and process the following personal data:

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Information You Provide to Us

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  • Name

  • Email address

  • Telephone number

  • Company name

  • Event details

  • Any information included in your enquiry or correspondence

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Automatically Collected Information

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When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time and date of visit

  • Referring website

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Cookies and Tracking Technologies

We use cookies and similar technologies to ensure our website functions properly and to understand how visitors use the site.

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3. How We Use Your Personal Data

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We use your personal data to:

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  • Respond to enquiries and provide quotations

  • Deliver our services

  • Manage contracts and bookings

  • Process payments and invoices

  • Improve our website and services

  • Comply with legal and regulatory obligations

  • Send service-related communications

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Where you have provided consent, we may also send marketing communications. You may opt out at any time.

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4. Legal Bases for Processing

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Under UK GDPR, we process your personal data on the following lawful bases:

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  • Contract – to provide requested services

  • Legitimate Interests – to operate and improve our business

  • Legal Obligation – to comply with laws and regulations

  • Consent – for certain marketing communications and non-essential cookies

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5. Sharing Your Personal Data

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We may share your personal data with trusted third parties, including:

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  • Website hosting providers

  • IT support providers

  • Payment processors

  • Accountants and professional advisers

  • Regulatory authorities where required by law

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We require all third parties to process your personal data securely and only in accordance with our instructions.

We do not sell your personal data.

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6. International Transfers

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Some service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or adequacy regulations.

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7. Data Retention

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We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.

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Typical retention periods include:

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  • General enquiries: up to 12 months

  • Customer records and contracts: up to 6 years after completion

  • Financial records: 6 years

  • Marketing data: until consent is withdrawn

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8. Data Security

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We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

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9. Your Rights

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Under UK GDPR, you have the right to:

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  • Access your personal data

  • Correct inaccurate data

  • Request erasure

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

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To exercise any of these rights, contact us using the details above.

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10. Complaints

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If you are unhappy with how we handle your personal data, please contact us first so we can address your concerns.

You also have the right to complain to the UK supervisory authority:

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Information Commissioner's Office

www.ico.org.uk

Telephone: 0303 123 1113

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11. Cookies

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Our website may use cookies to:

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  • Enable core website functionality

  • Analyse website traffic

  • Remember your preferences

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You can control cookies through your browser settings.

If we use a cookie banner, you may choose whether to accept non-essential cookies.

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12. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

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13. Children’s Privacy

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Our website and services are not directed at children under 13, and we do not knowingly collect personal data from children.

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14. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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15. Contact Us

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If you have any questions about this Privacy Policy or our data protection practices, please contact:

Equalizer Ltd trading as EQ Productions


Email: Hire@EQProductions.co.uk
Telephone: 01983 655025
Website: www.eqproductions.co.uk

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This Privacy Policy applies to all visitors to and users of the EQ Productions website and services.

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